Phoenix is a nationwide debt recovery company and, as corporate members of the Association of Civil Enforcement Agencies; The Credit Services Association and The British Parking Association, you are assured of a professional approach at all times.  All our staff are articulate, experienced, polite and well versed in the laws surrounding the collection of debts and have a commitment to work with you to achieve realistic settlements in the shortest possible time. 

Phoenix is one of the UK’s most successful debt collection agencies with a commitment to deliver a firm but fair service.  All our bailiffs are certificated, experienced and well versed in the laws of distress.  

We do appreciate that being visited by a bailiff can be an upsetting experience and 
that there may sometimes be a dispute or misunderstanding about a particular debt. – however – in return for your co-operation, our approach will be amicable and sympathetic, with the aim of reaching a satisfactory conclusion in the shortest possible time.

All of our field staff are articulate, experienced, polite and well-versed in the laws of distress.  Our approach is firm – but fair – with the aim of bringing about a satisfactory conclusion in the shortest possible time.

Please remember that our field agents cannot discuss any dispute you may have with a particular creditor.  Generally, it is within your interests to co-operate with our staff and to work towards a satisfactory settlement.  

Phoenix is a Quality assured company. To find out more by visiting our website at www.phoenixcommercial.co.uk

Please note that when dealing with Phoenix or one of our field agents – your Co-operation is appreciated.  Without exception, it is always preferable for you to agree a payment settlement as soon as possible.  Providing us with your full co-operation will ensure a sympathetic approach– with due consideration for your financial position.