TERMS AND CONDITIONS
Please ensure that you have read the terms carefully before using this online payment facility. By using this payment facility, you acknowledge that you accept the following terms of use. If you do not accept these terms, please do not proceed any further in the use of this facility.

PAYMENT
Phoenix Commercial Collections Ltd ('Phoenix') can accept payments from most major credit or debit cards. These include Visa, Delta, Switch, Solo, Electron or Maestro.

All payments are subject to the following conditions:

• If your payment is overdue and recovery action is imminent, please contact our office immediately to notify us of your intention to pay, otherwise futher action may continue and you could incur further charges. Once your payment has been approved and identified via your Phoenix account reference number, the amount paid will be allocated to your account.
  
  
• Phoenix will not accept liability for any payment not reaching the intended account due to an incorrect account number being quoted.
  
  
• Phoenix will not accept liability if a payment is refused or declined by your credit/debit card provider (due to either incorrect credit/debit card details being provided or insufficient funds being available).
  
  
• Should your credit or debit card provider decline payment, Phoenix is under no obligation to bring this fact to the account holder’s attention and it is the responsibility of the account holder to check with their credit/debit card provider in order to verify that the payment has been deducted from their account.
  

REFUNDS/OVERPAYMENTS
Where an overpayment occurs as a result of a change in liability, the excess amount collected will be passed to our Client. Any refund requests should be made directly to our Client.

CONFIRMATION OF PAYMENT
Please note that after making payment, you will receive confirmation of your payment electronically.

LEGAL STATEMENT
Phoenix confirms that the data provided during this transaction will only be used for the purpose of recording your payment. The company conforms to the principles of the Data Protection Act 1998 and will ensure that any data held, is used for no other purpose.

APPLICABLE LAWS
This website is administered by the Phoenix Group from its head office at Paragon Business Park, Chorley New Road, Bolton, Lancashire BL6 6HG. These terms are governed by and construed in accordance with English law.

Do you agree with these terms and conditions?